Privacy Policy

This Privacy Policy explains how Clarion Labs Ltd ("Clarion Labs", "we", "us", "our") collects and uses personal data when you visit our website or contact us.

We process personal data in line with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR), where applicable.

1. Who we are

Controller: Clarion Labs Ltd

Contact email: [email protected]

Location: London, United Kingdom

2. Personal data we collect

• Identity and contact data you provide, such as name, email address, and message content.
• Technical and usage data, such as IP address, browser type, and page interaction data.
• Cookie preference choices, including analytics consent status.

3. How we collect data

• Directly from you when you submit the contact form or email us.
• Automatically through website technologies (for example essential and optional analytics cookies).

4. Lawful bases for processing

We rely on one or more of the following UK GDPR Article 6 lawful bases:

• Consent: for optional analytics cookies and similar tracking technologies.
• Legitimate interests: to secure, maintain, and improve our website and services.
• Contract and pre-contract steps: to respond to project and partnership requests.
• Legal obligation: where processing is required by law.

5. How we use personal data

• To respond to enquiries and provide requested information about our services.
• To operate, secure, and improve website performance and user experience.
• To maintain records of communications and preferences.

6. Cookies and similar technologies

We use essential cookies required for core site functionality. Optional analytics cookies are only used when you provide consent. You can update your cookie choice at any time via "Cookie Settings" in the footer.

7. Sharing personal data

We may share personal data with service providers that support hosting, communications, and analytics, under appropriate contractual safeguards.

We do not sell personal data.

8. International transfers

If personal data is transferred outside the UK, we apply appropriate safeguards, such as contractual clauses or other lawful transfer mechanisms.

9. Retention

We keep personal data only for as long as necessary for the purposes described in this policy, and as required for legal, accounting, or security reasons.

10. Your rights

Subject to legal conditions, you may have rights to:

• Access your personal data.
• Request correction of inaccurate data.
• Request erasure in certain circumstances.
• Request restriction or object to processing in certain circumstances.
• Request portability where applicable.
• Withdraw consent where processing is based on consent.

11. Complaints

If you are not satisfied with how we handle personal data, you can contact us first. You also have the right to complain to the UK Information Commissioner's Office (ICO) via https://ico.org.uk/.

12. Contact

For privacy requests, contact: [email protected]

13. Changes to this policy

We may update this policy from time to time. The latest version and effective date will always be shown on this page.

This policy is a general website privacy notice and should be reviewed against your specific legal and operational requirements.